Privacy Policy

Effective Date: [November 14, 2025]Legal Entity: Vonger Technology LimitedRegistered Address: ROOM A5, 7/F, ASTORIA BUILDING, TSIM SHA TSUI, Hong Kong, China

1. Introduction

Vonger Technology Limited ("Company," "we," "us," or "our") is committed to protecting the privacy of individuals ("User," "you," or "your") who access or use our website https://vocore.io (the "Website") and the services we provide (the "Services"). This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data, in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong Special Administrative Region of the People's Republic of China.

2. Types of Personal Data We Collect

We may collect the following categories of personal data from or about you:

1. Contact Information: Name, email address, phone number, mailing address, and other similar contact details (provided when you submit an inquiry, register an account, or request Services).
2. Usage Data: Information about your interaction with the Website, including IP address, browser type and version, operating system, pages visited, time spent on pages, referral source, and device information (collected via cookies and similar tracking technologies).
3. Service-Related Data: Details about the Services you request or use, such as project requirements, payment information (processed by third-party payment providers), communication history with our team, and feedback.
4. Other Data: Any additional information you voluntarily provide to us, such as survey responses or information shared through customer support.

3. Purposes of Collecting and Using Personal Data

We collect and use your personal data only for legitimate, specific, and transparent purposes, including:

1. To provide, maintain, and improve the Website and Services (e.g., responding to your inquiries, delivering requested Services, troubleshooting technical issues, and optimizing user experience).
2. To communicate with you: Sending service updates, important notices (e.g., changes to our Terms of Service or Privacy Policy), and promotional materials (you may opt out of promotional communications at any time by following the unsubscribe instructions in such communications).
3. To ensure security and prevent risks: Detecting and preventing fraudulent activities, unauthorized access, or misuse of the Website or Services, and protecting the rights, property, or safety of the Company and Users.
4. To comply with legal obligations: Fulfilling tax reporting requirements, responding to lawful requests from regulatory authorities or courts, and adhering to applicable laws and regulations.

4. Disclosure and Sharing of Personal Data

We will not sell, rent, or otherwise disclose your personal data to third parties except in the following circumstances:

1. With your consent: We will share your data only if you have explicitly agreed to such disclosure (e.g., sharing with a third-party service provider to fulfill your request).
2. Trusted service providers: Sharing with third parties that assist us in operating the Website, delivering Services, or managing data (e.g., hosting providers, payment processors, IT support, and marketing platforms). These providers are obligated to protect your personal data and only use it for the purposes we specify.
3. Legal requirements: Disclosing data when required by law, regulation, court order, or lawful request from a government or regulatory authority.
4. Business transactions: Sharing data in connection with a merger, acquisition, sale of assets, or other business restructuring. In such cases, we will ensure the transferee adheres to this Privacy Policy and protects your data.

5. Data Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction, including:

• Encryption of sensitive data (e.g., payment information) during transmission and storage.
• Secure server infrastructure and access controls (limiting employee access to data on a "need-to-know" basis).
• Regular security audits and updates to prevent emerging risks.

Please note that no data transmission over the internet or storage system is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

6. Your Rights Regarding Personal Data

Under applicable laws, you have the following rights with respect to your personal data:

1. Right of access: Requesting a copy of the personal data we hold about you.
2. Right of correction: Requesting correction of inaccurate, incomplete, or outdated personal data.
3. Right of erasure: Requesting deletion of your personal data (where we no longer have a lawful basis to retain it, or you withdraw your consent).
4. Right to restrict processing: Requesting to limit the processing of your data (e.g., if you dispute the accuracy of the data).
5. Right to data portability: Requesting to receive your data in a structured, machine-readable format for transfer to another data controller.
6. Right to object: Objecting to the processing of your data for direct marketing purposes or other non-essential purposes.

To exercise these rights, please contact us using the details provided in Section 8. We may request additional information to verify your identity before processing your request (to ensure the security of your data).

7. Retention of Personal Data

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws (e.g., tax records may be retained for 7 years after the end of the relevant financial year). Once the retention period expires, we will securely delete or anonymize your personal data (so it can no longer identify you).

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or business operations. Any updates will be posted on the Website with a revised "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

9. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:Vonger Technology LimitedROOM A5, 7/F, ASTORIA BUILDING, TSIM SHA TSUI, Hong Kong, ChinaEmail: [support@vocore.io]